Important- We are obliged to supply the following information.
Any reference to "we" "us" "our" means The Picture Framing Centre
Please be aware
that you have no legal right to change your mind or cancel once your
order is placed- Consumer Protection (Distance Selling Regulations) and
the "cooling off" period does not apply.No refunds will be given.This
includes a no refund policy on delivery and/or postage costs.
This is because the item/s is/are being custom/personalised/specially manufactured for you.
However for the purpose of good business relations and not accepting a diminution of our rights and purely as a goodwill gesture (1) under mentioned may at our sole discretion apply:-
(1) Should you wish to cancel for whatsoever reason on the understanding and acceptance that you have no right to (Consumer Protection Distance Selling Regulations) you must inform us prior to our commencing the manufacture of your order and/or us ordering supplies relating to all or any such order.Informing us initially by telephone is acceptable but you must follow this up in writing whether that be via post or email.We shall where applicable return the unframed shirt/s/and/or item/s to you utilising the address you have notified us of and that we have in our records at that time and using reputable postal insured delivery.We shall not and cannot be responsible nor liable for any losses suffered by you howsoever and whensoever caused consequential direct indirect or otherwise.
(a) We would without prejudice and in accordance with (1) abovementioned be prepared on the understanding by you that we have no legal obligation to do so provide you with a refund of monies paid to us equivalent to the face value of the cheque issued by you and payable to us but deduct the cost of us where applicable returning the shirts/items to you plus £10-00 (TEN)
All or any refund payment would be paid within a reasonable time scale.
For the purpose of defining "reasonable" and to make clear for the avoidance of doubt and /or confusion we aim to issue refunds within 7 working days.
(2).Should we decide we are unable to proceed with your framing order for whatsoever reason of our determining we shall where applicable return the unframed shirt/s/and/or item/s to you utilising the address you have notified us of and that we have in our records at that time and using reputable postal insured delivery.We shall provide you within a reasonable time a full refund of monies paid to us equivalent to the face value of the cheque issued by you payable to us. We shall not and cannot be responsible nor liable for any loss/es and or damage/s suffered by you howsoever and whensoever caused consequential direct indirect or otherwise.
We shall where we have agreed to do so pay the return delivery costs of item/s so sent to us and subsequently returned to you up to a maximum of £10.00 (ten) but shall not and cannot accept responsibility for any loss and/or damage howsoever caused in transit or otherwise. No claim for consequential loss/es damage/s direct or indirect or otherwise will be accepted.
Should we be unable to complete your order due to what we consider inaccurate incomplete unclear or otherwise spurious instruction offered by you condition (1)(a) as abovementioned shall apply.Where we have received items to be framed but no payment for our services has been received from you we shall not return items to you until an appropriate amount of money to cover the cost of sending items back to you is received by us from you.This amount will be determined by us and will include fair handling and or administrative charges or otherwise.
Upon your placement of an order for framing services and purely as a gesture of goodwill we may offer to discount your order by an amount equal to the cost you may pay for postage sending your item/s to us to be framed up to the maximum so specified and agreed by us and accepted by you.
In no way shape nor form in part or indeed at all do we accept responsibility/liability for loss/es consequential damage/s direct or indirect and/or otherwise for item/s lost and/or damaged in transit that you sent/send to us using the postal delivery service of your choosing and nothing contained in this website or otherwise shall indicate nor suggest a recommendation in relation to all or any postal service provider/courier/delivery agent so assumed to be such or assumed to be such by assumed description.
Please refer to the courier of your choice for their terms and conditions.
Where a customer requests information regarding arranging their own choice of courier our response shall not and must not be interpreted as a recommendation.
Whilst we may as a gesture of goodwill and entirely without prejudice to our rights and remedies liase with the customers courier of choice such as but not limited to for example printing out delivery information to attach to the packaged item to be collected we in no way are acting as agents or otherwise and all or any such liasing cannot and shall not be interpreted or considered as acceptance of liability and or responsibility by us in any way.Once the packaged item has been collected and left our premise our obligations have been fullfilled
Delivery by Courier arranged by us
Effects of The Contract
Transfer of property as between seller and buyer
Where delivery by courier has been requested by you upon placement of your order.
When you order framing online you agree to be bound by our standard terms of conditions . The following is deemed to be read agreed to understood and accepted by you and read in conjunction with our standard terms and conditions to which you agree accept and understand .
When you order framing online and you send goods to us to be framed there is a contract for the sale of specific goods and we are bound to do something to the goods for the purpose of putting them into a deliverable state at which time property will pass once the thing is done and the buyer has been sent notice that it has been done.
Any goods you send to us to be framed are considered unascertained until they are framed and placed into a deliverable state. Once the unascertained goods are placed into a deliverable state and become ascertained goods property/title/risk shall pass to you the buyer .
Passing of Risk.
To re-iterate- once your framed goods are complete property/title in them is passed to you the buyer and the goods are at your (the buyers) risk whether delivery has been made or not.
This means that as soon as the goods are complete we have fulfilled our obligations and are not responsible nor liable for any losses or damages howsoever caused. Additionally once the completed goods are collected by the courier and left our premise we shall not be liable nor responsible in any way shape nor form in part or indeed at all for any losses/damages suffered direct indirect consequential or otherwise or at all.
Your statutory rights are not affected and our rights are protected to the fullest extent the Law permits
We aim to use DHL or UPS or APC as a courier but cannot guarantee a specific courier or delivery date or time.
Simply what this means is that we cannot guarantee couriers on the whole will deliver goods undamaged or even at all. All goods sent by courier shall be sent at your (the buyers) risk and we shall not be responsible for what happens to them nor liable. Remember that couriers may not cover losses caused due to damage in transit due to the nature of the goods being carried and in some cases their failure to perform. Please think carefully before having your items delivered by courier.
Where delivery is made using our personal delivery service you will be charged the price currently in force at such time. Such charge will be per delivery and not per item (up to a maximum number of items agreed by us). Delivery will be to a single address.Your items will arrive in good condition and undamaged although we cannot expect the unexpected such as for example road traffic accidents resulting in partial or total loss or otherwise.
In such event we shall pay a maximum of £500 per claim.We shall pay an amount up to £500 on production of conclusive proof submitted by you of the value of any items that incur damage during our personal delivery service.
Should we deem it necessary or that it be deemed neccessary for whatsoever reason to return the item/s you send/sent to us to be framed we shall not and cannot refund the postage costs you have paid nor shall we be responsible and/or liable or otherwise in any shape nor form in part or part thereof or indeed at all for non-receipt by you nor for any loss/es and/or damage /s direct or indirect consequential or otherwise.
Please note that encashment of your cheque does not bind us to accept your order.
Should you feel the need to return to us item/s that we have manufactured that you consider is/are faulty you will be responsible for the cost of:-
either
Us collecting the item/s (at the current cost in force at such time about which you shall be notified prior to all or any collection thereof but currently 65 pence per mile.)
Where we offer a price guarantee price match guarantee or a money back guarantee or otherwise we shall decide whether services offered by an alternative framer or otherwise are comparable.Our decision shall be final and you shall have no right of appeal or recourse.
Please note we have the right to decline to carry out work for you for whatsoever reason of our determining or otherwise and any agreement for work to be carried out by a specific date is purely as a gesture of goodwill and is not binding
Your Rights - whilst we reserve the right and are able to transfer our rights you cannot.
Your Privacy - we fully respect your privacy 100% and we shall never forward sell distribute lend give your personal and private details to anybody any company or any other 3rd party unless required to do so by Law.We may however use your details to contact you from time to time to inform you about our services to which you consent and give your full permission for us to do.If you wish for us to not contact you about our services or otherwise you must let us know in writing.
Your Use Of This Site And Our Services
You use this site at your own risk and we accept no liability for any losses as a direct or indirect result of all or any use thereof.
We cannot and shall not be responsible nor liable for any problems losses damages or otherwise as a result of any links on this site that you click on and their consequences. You click on links at your own risk.
We do not permit nor allow anyone or anything for whatsoever reason or purpose to utilise distribute sell print display copy re-produce or similar any images text content pages part pages contained in this website nor do we allow nor permit nor authorise the use of software or any other tool or implement or crawler or otherwise similar in nature in order that you may obtain either from this site or our server screen captures of all or any webpages or access view receive store other data information or otherwise for whatsoever purpose or reason.We shall take the relevant action for all such unauthorized access.No part or parts of this website in any shape nor form must be reproduced printed distributed etc for whatsoever reason or purpose without our implicit written permission.
You agree that you will indemnify defend and hold harmless any person acting with our permisssion for or on our behalf as agents or otherwise of The Picture Framing Centre including but not limited to owners employees or anyone that we state is connected to us in whatsoever capacity from all or any claims whatsoever and howsoever caused arising from your use of our services or your breaches your infringements or otherwise.
Address for formal correspondence:-
The Picture Framing Centre
4 Newhouse Road
Blackpool
Lancashire
FY4 4BY